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Contents

A Two-Part Process

The Challenge of Personal Change

The Challenge of Conflicting Commitments

Making Changes

Perception Is Everything

How to Get Noticed

Receiving and Responding to Feedback

Enrolling a Coach

Building Other Developmental Relationships

Assembling a Group

Reaching Out

Suggested Readings

Background

Key Point Summary

Lead Contributor

The Ideas Into Action Guidebook Series

This series of guidebooks draws on the practical knowledge that the Center for Creative Leadership (CCL®) has generated, since its inceptionin 1970, through its research and educational activity conducted in partnership with hundreds of thousands of managers and executives. Much of this knowledge is shared—in a way that is distinct from the typical university department, professional association, or consultancy. CCL is not simply a collection of individual experts, although the individual credentials of its staff are impressive; rather it is a community, with its members holding certain principles in common and working together to understand and generate practical responses to today’s leadership and organizational challenges.

The purpose of the series is to provide managers with specific advice on how to complete a developmental task or solve a leadership challenge. In doing that, the series carries out CCL’s mission to advance the understanding, practice, and development of leadership for the benefit of society worldwide. We think you will find the Ideas Into Action Guidebooks an important addition to your leadership toolkit.

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IDEAS INTO ACTION GUIDEBOOKS

Aimed at managers and executives who are concerned with their own and others’ development, each guidebook in this series gives specific advice on how to complete a developmental task or solve a leadership problem.

LEAD CONTRIBUTOR Talula Cartwright
CONTRIBUTORS Bill Adams, Corey Criswell,Michelle Crouch, Kelly Hannum, Cindy McLaughlin, Bertrand Sereno, Stephanie Trovas, Hughes Van Stichel, Jeffrey Yip
DIRECOR OF ASSESSMENT, TOOLS, AND PUBLICATIONS Sylvester Taylor
EDITOR Peter Scisco
ASSOCIAYION EDITOR Karen Lewis
DESIGN AND LAYOUT Joanne Ferguson, Clinton Press
CONTRIBUTING ARTISTS Laura J. Gibson Chris Wilson, 29 & Company

Executive Brief