

Cover
Title Page
Chapter 1: Introduction: the basics of Irish government
Neil Collins & Terry Cradden
Chapter 2: Ireland’s bureaucratic traditions
Neil Collins & Terry Cradden
Chapter 3: NPM: a new orthodoxy
Neil Collins
Chapter 4: Modes of delivery: who does what, when and why?
Neil Collins & Terry Cradden
Chapter 5: Failures to deliver: letting the public down
Terry Cradden
Chapter 6: The public service and regulatory reform
Neil Collins
Chapter 7: The public service and the citizen-consumer
Patrick Butler & Neil Collins
Chapter 8: People management: HRM in the public service
Terry Cradden
Chapter 9: Conclusions: enhancing governance and protecting democracy
Patrick Butler, Neil Collins & Terry Cradden
Endnotes
Appendices
Acknowledgments
Copyright Page
About the Authors
About Gill & Macmillan
Neil Collins & Terry Cradden
The politics of administrative reform in Ireland1 is an important and timely subject as the Republic continues its major economic and social transformation in the first decade of the twenty-first century. The primary focus of this book is the civil and public service—a dimension of the Irish political landscape that has not been emphasised sufficiently in the literature for several years because political scientists and interested others have concentrated on political parties, elections, corruption, the conflict in Northern Ireland and, more recently, the reform of parliament.
The pace of reform in recent years has been a critical impetus; while the essential understanding of government institutions and process has been well set out in several texts—most notably Dooney and O’Toole (1998)—the need for a volume encompassing these recent changes has been clear for some time. It is also apparent that much factual and statistical information, which has formed the bedrock of previous studies, has become available via the internet,2 so a more interpretive, discursive and analytical approach to the subject can now be attempted, without the need to rehearse many of the detailed descriptions of Irish institutions which previous accounts found to be necessary and provided so carefully. Nonetheless it is important to cover some of the same basics as others have done, especially as regards the institutional background of Irish government. This is what we shall do here, in as succinct a manner as possible.
THE WESTMINSTER MODEL
The political institutions of the Republic are, for the most part, based on the ‘Westminster model’. Each of the institutions referred to in Bunreacht na hÉireann (the Irish Constitution)—the Presidency, the Oireachtas (parliament), the Cabinet and the Courts—is given specific powers, to be exercised in accordance with the general principles of a British-style parliamentary democracy.
Perhaps the key characteristic of the Westminster model is the fusion of the legislature and the executive—in other words, the executive arm of government is drawn from among elected members of parliament. Critics of the model argue that this means there are inadequate checks on the power of the government and, in particular, on the power of the prime minister (Taoiseach). Advocates, on the other hand, claim that the close relationship between members of parliament and the government is, in fact, an advantage because it makes for efficiency in decision-making and the government can act swiftly, when necessary, without being blocked by other state institutional powers and without the need for cumbersome compromise. As against the claim of excessive power being granted to the executive, it is also argued—from experience—that built-in systems of correction are capable of forcing the resignation of a prime minister and the calling of an election. It is fair to say that both sides of this argument would find Ireland as fruitful a ground for detailed disputation as the United Kingdom.
On the basis of this constitutional resemblance non-Irish commentators have sometimes assumed there is a greater degree of similarity between the politics of the Republic and those of the UK than actually exists. There are two key differences from the British model. First, there is the proportional representation, single transferable vote electoral system (PRSTV—see more on this below). Although Fianna Fáil, Ireland’s largest political party, was able to form single-party governments for many years, most insiders would now accept that, under PRSTV, this possibility no longer exists. Thus PRSTV undermines one of the most fundamental features of the Westminster model. Secondly, Bunreacht na hÉireann is a written document. It therefore provides a focus for debate on new rights, duties and institutional arrangements and gives access to the courts, by way of judicial review, for interpretation and even vindication of the rights it sets down. For both these reasons, and reflecting over eighty years of independence, Irish government today is becoming far less ‘British’ in its texture. Politicians, bureaucrats and journalists are still influenced by trends and events on the larger neighbouring island, but wider points of reference are also important, particularly as regards administrative reform.
LEFT–RIGHT POLITICS AND THE VOTING SYSTEM
Another significant difference between Irish politics and those in Britain and many other European countries is the absence, on the face of it, of any very clear left–right divide. Although the Labour party, the third largest party, is on the left of the political spectrum, it has never enjoyed anything like the level of support of most of its European democratic socialist counterparts. By contrast, the division between the two main parties, Fianna Fáil (FF) and Fine Gael (FG), is rooted in the Civil War that erupted over the Anglo-Irish Treaty, following Independence. This has been subsiding steadily in significance since the 1930s, however, and although the FF/FG party division persists as a major feature of the political landscape, it has not come to reflect any more than minor class or social cleavages.
This is not to say that Ireland has been unaffected by wider international developments in political thinking, especially the rise of the ‘new right’. Best testimony to this is the frequency of reference in current Irish political discourse to what is popularly summed up as ‘Berlin or Boston’: should Ireland be social democratic, welfarist and interventionist—like Germany, France and many other fellow members of the European Union—or neo-liberal, free market and anti- ‘big government’—like the USA and Mrs Thatcher’s Britain? Although the question is argued regularly, Irish politics are more nearly comparable to those of the USA, to the extent that the main parties (or groups of parties, given the propensity in Ireland for coalition governments) stand principally on their record of political competence, leadership and economic success rather than on their precise position on an ideological spectrum.3
Unlike the USA, however, Ireland does not have a two-party system. Parliamentary elections are conducted under PRSTV,4 which ensures the representation not only of minor parties—like the Greens, Sinn Féin and the Progressive Democrats—but also of independent candidates with no obvious party allegiance. PRSTV produces a reasonably close match between voting patterns and seats, but at the same time it encourages politicians to place much stress on local loyalties. For the individual candidate the most significant imperative is to secure sufficient personal first-preference votes to be elected ahead of his/her party colleagues, which means the greatest rivalries in Irish politics are often within parties, rather than between them. Elections are won or lost on the basis of relatively few voters switching their support, and by the success of parties in persuading their traditional supporters to go out and cast their votes.
As already noted, changing political fortunes mean that coalition governments have now become the norm. Fianna Fáil remains the largest political party and is currently (late 2006) in a coalition government with the much smaller Progressive Democrats, formed as recently as 1985. Fine Gael and the Labour party dominate the opposition, with an expectation that they may need Green party support to form a government should they do well in the next election (expected in 2007).
THE PRESIDENT, THE TAOISEACH AND HIS MINISTERS
The role of the President of Ireland is an essentially ceremonial one—much like that of the monarch in Great Britain—and in most circumstances s/he is constrained to act solely upon the advice or instruction of the government. Although the prestige of the office has been greatly enhanced by the two recent female holders, in policy-making terms it is virtually powerless.
This book uses the term ‘government’ to refer to the whole machinery of the state and its governance. In popular parlance, however, the ‘government’ is the Taoiseach (prime minister) and his team. Though the Westminster tradition would suggest that he (there has not yet been a female holder) is primus inter pares (first among equals), the Taoiseach has two crucial powers available to him. First is the right (in consultation with his coalition partner, if such there is) to choose his Cabinet ministers and junior ministers; second is the right to call a general election at any time within the constitutional limit of five years—an ability that can be used as a threat to recalcitrant Teachtaí Dála (TDs, or members of parliament) if the government is finding the going difficult. The Taoiseach has yet further powers to draw on, derived from: control over Dáil Éireann; management of the civil service; the right to represent Ireland in international forums (taking precedence over the Minister for Foreign Affairs in this respect); and the vast range of patronage and appointments at his command. Factors that can influence the power of the Taoiseach, either positively or negatively, include: policy success, especially as regards the economy; leadership of his party; opinion polls and electoral prospects; and the attitude of the media.
While ministers have clear status under the Constitution and can be very powerful figures, they are generally more vulnerable to criticism than the Taoiseach. So although Ireland has adopted many of the new developments that have occurred in public management internationally—developments that supposedly confine politicians to ‘steering’ rather than ‘rowing’ (see Chapters 2 and 3)—voters still generally hold ministers responsible for detailed failures in service delivery. The public odium that attends failure, or even just insensitivity in policy implementation, is directed at the politicians currently in office, even when their formal control is actually quite tenuous. For example, while over-runs in public expenditure may be a consequence of poor civil service management, the appropriate minister feels the consequences most immediately. Cabinet ministers, which comprise a group that Bunreacht na hÉireann confines to a membership of no more than fifteen, are particularly exposed to criticism, especially as their junior ministerial colleagues (who presently number seventeen), are seldom afforded a high profile regardless of their responsibilities. By contrast, all ministers naturally covet the plaudits for policy successes or popular initiatives. There are few more prized opportunities, even for the most senior politician, than the opening of a factory, a new road or a hospital in or near his/her constituency. Cynicism aside, for a politician of Cabinet rank, a ‘good department’ is one that provides substantial opportunities for favourable publicity.
MINISTERIAL RESPONSIBILITY, COLLECTIVE RESPONSIBILITY AND CABINET CONFIDENTIALITY
Irish ministers are constrained by the inherited, and now codified, conventions of collective and ministerial responsibility and Cabinet secrecy. Ministerial responsibility means that if corruption, misbehaviour, policy failures or administrative errors occur within a department, the minister is responsible even though s/he may not be involved directly, or perhaps has an influence upon only a small proportion of the policy for which s/he is ostensibly responsible. This convention is supposed to guarantee that an elected official is answerable for every single government decision and that, if things have indeed gone wrong, the minister in question must resign. This code notwithstanding, in Ireland ministers seldom resign from office because of errors or failures, still less as a consequence of parliamentary pressure or policy disagreements with their colleagues (see Appendix 1.1). Indeed, proportionately, more presidents have resigned than Cabinet ministers, even though the Head of State’s position is almost entirely ceremonial.
Cabinet, or collective, responsibility requires that all members publicly support all Cabinet decisions, whether or not they agree with them. This convention is of most importance if a vote of no confidence is passed in the Dáil, which would oblige the entire, collectively responsible government to resign. The obvious consequences will be either the formation of a new government (perhaps by an alternative coalition, as has happened on just one occasion) or, more likely, the Taoiseach will ask the President to dissolve the Dáil and a general election will follow. The concept of Cabinet confidentiality is closely related to this, to the extent that collective responsibility would seem to require that there be no public airing of divided counsels. Nevertheless, and particularly as between coalition partners, the need for a distinctive party political profile leads to perhaps more patterns of leaks and selective media briefings than in other parliamentary systems. The primacy of parliamentary procedure is adhered to formally in government announcements, but all policy decisions are manifestly—and sometimes ostentatiously—the subject of ‘media management’. Constitutional conventions are thus often followed more in the breach than in the observance.
THE DÁIL AND THE SEANAD
The lower, but more important, house of the Oireachtas, Dáil Éireann, has 166 members at present, based on the ruling that there must be one TD for every 20,000–30,000 electors. The Republic is divided into forty-one constituencies, each returning between three and five members, and the number of constituencies and the seats allocated to them must be revised at least once every twelve years in order to take account of population changes. At the time of writing there is controversy over the deficiencies of the current legally valid but outdated constituency boundaries, with the government refusing to use preliminary census returns to make amendments to them and insisting that changes must await the full census results, which are due in mid-2007.
The upper house, Seanad Éireann, has sixty members and is subordinate to the Dáil. The Seanad’s membership was originally intended to be made up in major part of people elected to so-called ‘vocational panels’ representing various interest groups, but it has long since become dominated by the same parties as are represented in the Dáil. As well as the forty-three ‘vocational’ members—elected indirectly by members of the Oireachtas and by county and city councillors soon after the declaration of the final result of a general election for the Dáil—there are six university seats, while the Taoiseach nominates a further eleven members, the intention of this latter arrangement being to ensure that the government has majority support in the Seanad.
The work of the Dáil is primarily to consider legislative proposals from ministers (and very occasionally from TDs) and expenditure proposals (on which see more below) from the various government departments. It is also a classic parliamentary debating chamber, as well as a forum in which government ministers can be questioned about their activities and those of their departments.
Constitutionally, the purpose of the Seanad is to check, redraft and amend legislation, whether first presented to the Seanad or passed to it by the Dáil. Its powers are limited to revising and clarifying Bills, together with some minor constitutional duties and rights. As compared to other ‘Westminster model’ second chambers—especially the British House of Lords—the Seanad has no substantial power or, for that matter, influence.
It is often claimed that the Oireachtas, and the Dáil in particular, does not take its legislative responsibilities seriously enough, and that TDs are excessively pre-occupied with constituency business. There has been a succession of proposals for reform, but these have fallen by the wayside and there seems little enthusiasm for change. Moreover—as will be discussed later in this book—the real powers of the Oireachtas, were it to choose to exercise them, have been diminished significantly by developments outside Leinster House (where both houses are located), especially the corporatist arrangements known as ‘social partnership’, within which so many political, economic and social decisions are now made without reference to the Dáil and Seanad.
THE BUDGETARY PROCESS
The Treasury does not work out what it needs and then think how to raise the money. It pitches for as much as it can get away with and then thinks how to spend it.5
The budgetary process has been less constant in its format than the other features of Irish government described in this chapter, although the influence of the British tradition is still substantial. As we will have reason to stress in Chapter Two, the Department of Finance established itself quickly after Independence in a role remarkably similar to that of the Treasury in Britain. Its traditional strategy for controlling civil service running costs was to exercise tight central control on expenditure by insisting on specific authorisation for almost all spending, however minor. Observing the reform of practice in other jurisdictions, the drivers of change in Ireland recognised very early on that this approach was inflexible and inefficient. The emerging international consensus among public sector reformers was to devolve responsibility for spending decisions to managers at the operational level.
The Irish reformers did not seek to reduce control on overall expenditure, but instead tried to achieve greater budgetary flexibility by setting limits on the budgets at each level within the civil service. As early as 1991 a devolved budgetary procedure was introduced for most departments, known as the administrative budget system. It has since been extended to cover all civil service departments, although a small number of related bodies remain exempt, such as the National Gallery of Ireland and the Prisons Service. Designed to improve co-ordination between departments and to provide greater flexibility in the use of resources for local priorities, especially on staffing and financial matters, the Department of Finance’s quid pro quo was the introduction of enhanced standards of accountability in spending departments and compliance with current government policy on staffing in the civil service.
For capital expenditure, multi-annual capital budgets allow departments greater flexibility in managing resources, but again Finance has strengthened the rules on the appraisal, procurement and management of capital projects. Departments also must provide annual reports with details of each project’s progress. These new budgetary arrangements have changed rather than loosened the Department of Finance’s control of public expenditure. They are, of course, dependent on accurate and timely financial management, and all departments have had to introduce new systems under the Management Information Framework (MIF—see Chapter 3).
Despite all these important changes, the traditional budgetary procedure is still broadly adhered to, beginning with a mid-year call from the government for submissions from interested parties on what measures it should take in the forthcoming Budget. There are often more than 100 such submissions, but each is said to be read very carefully. A short period before the annual Budget speech of the Minister for Finance the government is constitutionally obliged to produce estimates of the expected financial receipts and expenditure for the incoming year. (Under the Strategic Management Initiative (SMI—see Chapter 3) departmental estimates will soon be expected to cover a three-year time-frame, although they will still be updated, rolled forward and presented annually.) These estimates are based on the predictions by the Revenue Commissioners of the likely income to the State from taxation, both direct (e.g. income tax) and indirect (e.g. VAT and excise duties), set alongside the expenditure proposals, approved by the Department of Finance, of each spending department, agency and other State body. All this information is presented to the Oireachtas in the form of a government White Paper, for debate in detail by the Dáil and relevant Dáil Committees in early November of each year.
The minister’s Budget is also presented annually, soon after the estimates have been approved, but proposals for multi-annual Budgets are presently under consideration. The Budget itself consists formally of the following:
• an Economic Update: this outlines the background to the Budget and government economic strategy for the following three years (in compliance with the European Union Stability and Growth Pact);
• the White Paper on Receipts & Expenditure;
• the Budget Financial Statement: the Minister’s speech to the Dáil on Budget day;
• The Budget measures: a detailed list of the changes proposed, together with the estimated cost or income arising therefrom;
• Budget statistics and tables: detailed projections for the following three years; Financial Resolutions.6
The Financial Resolutions, which are necessary to give temporary legislative backing for any immediate taxation or spending changes, are generally passed on the evening of the presentation of the Budget; the full and detailed Finance Act, covering all of the changes incorporated in the Budget, must be passed within four months. Any expenditure not covered by the Budget process must be approved separately by the Dáil, by means of a Supplementary Estimate. This procedure used to be employed quite frequently, but it is now frowned upon unless there is a real and urgent need for the sum involved to be spent.
THE EUROPEAN UNION
Ireland’s membership of the European Union (EU) means that EU directives and policies have had a far-reaching impact on public administration. It is interesting, therefore, to note the claim that:
Although Irish ministers and civil servants were actively and successfully engaged in EU policy-making in the Brussels arena, the impact of the EU on the governance of Ireland was not significant.
(O’Mahoney 2004:22)
Paradoxically, this is because the EU’s influence has been so pervasive; all government departments and agencies have adapted existing ‘overseeing’ routines for day-to-day EU matters ‘within the broad parameters of collective responsibility and ministerial responsibility’ (O’Mahoney 2004:22). Although the Department of Foreign Affairs has a co-ordinating role, the ‘lead department’ in any one area depends on the subject matter—be it agriculture, the environment or whatever. A system of ad hoc committees deals with cross-cutting EU issues (Laffan & O’Mahony 2003:19). In addition, the Department of the Taoiseach is involved in broad policy questions related to the EU. Ireland’s Permanent Representation in Brussels also plays a central role in the day-to-day management of Ireland’s interests there. Contrasting Ireland with Austria, another small Member State, Falkner & Laffan conclude:
... the fit between domestic institutional patterns and the EU was mostly unproblematic in Ireland ... [A] pragmatic political and administrative culture buttressed by a consensus about the importance of the EU to Ireland led to a process of incremental adjustment and adaptation.
(Falkner & Laffan 2005:224)
As with the executive branch, the Oireachtas committee system has also adapted efficiently to EU membership.
THE LEGAL OFFICERS
Dooney & O’Toole (1998:160) describe the Attorney-General (AG) as ‘one of the great officers of the state’. Together with the Chief State Solicitor, the Director of Public Prosecutions and various senior departmental lawyers, these constitute the State’s ‘Legal Officers’. In this account the AG appears only in Chapter Six, on government regulation. It is worth acknowledging, therefore, that as the legal adviser to the government and chief law officer of the State, the AG is privy to most significant government decisions and his advice is occasionally crucial in deciding policy. Interestingly, given the theme of Irish politics becoming less ‘British’, the AG’s Office is currently trawling through sometimes centuries-old pre-Independence legislation of the various Irish, English, British and United Kingdom parliaments to cull laws not passed by the democratically elected Oireachtas since 1922.
LOCAL GOVERNMENT
As we will have reason to emphasise in Chapter 2, the transition from British rule to Independence was a relatively smooth one:
Despite achieving political independence in 1921, the first decade of the Irish state was marked by considerable continuity in policy-making. Indeed, the new administration, Cumann na nGaedheal, professed to be the most conservative revolutionaries in history.
(Smith 2006:523)
The major exception to this assertion, as far as the institutions of the State were concerned, was in local government. From the beginning the new Cumann na nGaedheal regime was ruthless in targeting the corruption that had become almost endemic at local authority level (for reasons discussed in Chapter 2), and it altered radically the British system it had inherited. The most important change was the institution of County and City Managers who, broadly speaking, act as chief executive of the councils concerned. The manager has important independent decision-making powers that make this role in Ireland distinctly different from that of her/his counterparts in systems of local government abroad. The independence of managers from party politics and local influences is reflected by the process of recruitment, which is by a public national competition, with a standard contracted period in the job of seven years, although this can be, and often is, extended up to ten years. The manager must work with, and for, an elected council. Overall, however, the functions of local government in Ireland are highly circumscribed by international standards. Moreover, the financial independence of councils is very limited.
ADMINISTRATIVE REFORM
As for the politics of administrative reform, this features only as an electoral issue in localist terms, as politicians seek to bring public sector jobs to their own areas. (As Chapter 8 will illustrate, this is currently a controversial matter within the civil service.) Indeed, as the Irish-American politician Thomas ‘Tip’ O’Neill once declared of his own country, ‘all politics is local’. National political debate in Ireland, to the extent that it involves elected politicians, is conducted between ministers, front-bench spokespersons and a small number of senior politicians, such as former party leaders. It is notable that these ‘national politicians’, i.e. those easily recognised by the public outside their own constituencies because of their association with important political issues, have in the main been consistently supportive of the modernisation agenda that is at the core of this book.
REFERENCES
Collins, N. & Cradden, T., Irish Politics Today, 4th ed., Manchester: MUP, 2001.
Dooney, S. & O’Toole, J., Irish Government Today, 2nd ed., Dublin: Gill & Macmillan, 1998.
Falkner, G. & Laffan, B., ‘The Europeanization of Austria and Ireland: Small can be Difficult’ in S. Bulmer & C. Lequesne, The Member States of the European Union, Oxford: Oxford University Press, 2005.
Laffan, B. & O’Mahony, J. (2003), Managing Europe from home: The Europeanisation of the Irish Core Executive, Dublin: European Institute, National University of Ireland, 2003.
O’Mahoney, J., ‘Ireland and the European Union: a less certain relationship?’ in Collins, N. & Cradden, T., Political Issues in Ireland Today, 3rd ed., Manchester: MUP, 2004.
Smith, N., ‘Mapping Processes of Policy Change in Contemporary European Political Economies: The Irish Case’, in BJPIR: British Journal of Politics & International Relations (2006), Vol. 8, 519–38.
Neil Collins & Terry Cradden
The 1980s witnessed a renewal of emphasis on reforming the management structures and processes of most Western states. These reforms are said to be part of a revolutionary change in public administration that involves a ‘paradigm shift’ from the Weberian model of bureaucracy—dominant for most of the century—to the ‘new public management’ or the ‘new managerialism’ (Saint-Martin 1998:319).
Ireland was part of this trend, which arose out of criticism of administrative bureaucracies internationally on several fronts: poor working methods, lack of in-house professional and managerial skills, low efficiency and effectiveness. The new models and new paradigms began to be pressed forward, mainly by Irish civil servants but also by their political masters. They were later implemented by a civil service vanguard that was not only influenced by these fresh ideas about public management but was also reacting against existing local bureaucratic practice. To understand the significance, as well as the limitations, of the new orthodoxy it is necessary to appreciate the power of the already established traditions, i.e. those elements of the organisational culture that may be regarded as the customs, usages and beliefs that influenced, and to some extent continue to influence, the day-to-day working of Ireland’s system of public management.
Before attending more closely to the origins of Irish bureaucratic traditions, we ought first to examine briefly the concept of bureaucracy itself, which was most influentially developed, as the quote from Saint-Martin above implies, in the writings of the German sociologist Max Weber.7
THE WEBERIAN MODEL
Observing the growing complexity of society in the late nineteenth century, Weber identified the accompanying increase in the complexity and sophistication of the organisation and administration of the delivery of goods and services as, in its ideal form, ‘bureaucracy’—a distinctive mark of the modern era. He saw the exercise of authority within a ‘rational/legal’ organisation as relying on a consensus that bureaucracy was an inherently more efficient and reasoned mode of organisation than the two main forms in operation until then.
In the first form, in an organisation characterised by what Weber called ‘charismatic domination’, authority rests on a general devotion to the exemplary qualities of an individual being, perhaps a hero, a prophet or someone else with an obviously attractive personality. In the second form, authority and leadership in an organisation marked by ‘traditional domination’ is derived from established custom and practice; for example, the ‘right to rule’ or the ‘right to manage’ may rest entirely on inheritance, as in a monarchy or a family-owned firm. For Weber it was self-evident that neither the charismatic nor the traditional organisation of affairs was rational; bureaucratic (rational/legal) organisation was patently superior for exactly this reason.
The principles Weber regarded as essential to the governance and operation of a bureaucratic organisation engaged in continuous business may be summarised as follows:
• bureaucratic officials are appointed to specific roles on grounds of ability and technical qualifications, and gain advancement solely on the basis of conduct and performance;
• bureaucratic work is a full-time occupation, rewarded by a regular salary, prospects of promotion and a permanent career;
• the work performed by each official is specified in non-personal terms, which means jobs are not the property of their incumbents and thus cannot be sold, bequeathed or inherited;
• nor do officials own the resources needed to perform their jobs, but are nonetheless fully accountable for the use and deployment of these resources;
• each official is located in a vertical hierarchy, with clearly defined lines of authority, spans of supervision and rights of appeal, and the official is given the authority required to carry out his/her functions;
• the sanctions available to an official in order to gain the conformity of others are strictly limited and the conditions under which they may be applied are defined carefully;
• procedures for the conduct of work are standardised and all official business is documented in written form;
• officials’ main responsibility lies in the impartial execution of their allocated tasks, and they will sacrifice their personal judgment should it run contrary to that of those set above them in the hierarchy.
(see Weber 1925)
It should be emphasised that Weber’s construct of bureaucracy was what he described as an ‘ideal type’ and that he was very well aware that in the real world things might not, and did not, always work out so well. He understood the possibilities of hierarchical breakdown, personal dishonesty, nepotism, corrupt organisational politics, failure to document and other developments likely to cause ‘degeneracy’ within a bureaucratic organisation. Weber recognised, too, that even in situations where there was a general adherence to rules, problems could arise from inappropriate placement of individuals, inflexibility, narrow vision, failures of focus, lack of critical thinking, excessive loyalty and, associated with that, intolerance of dissenting opinion.
There are obvious connections between Weber’s approach and that of the theorists of scientific management (see Chapter 8) with regard to the division of labour, the specification of job tasks, the standardisation of operating procedures and the necessity for strong lines of control and authority. In Europe and in the English-speaking world it was a specifically Weberian model that emerged as the standard against which the organisation of work in the public sector, especially in the civil service, was to be tested.
Against this background, we can now explore the roots of civil service practice in the Republic of Ireland. Not surprisingly, Ireland’s bureaucratic traditions reflect the country’s lengthy experience of British rule and the exigencies of a newly independent State. Like Irish political institutions more generally, the civil service has experienced increasing pressure driven by international developments: a high quality and, in particular, a responsive public sector is now regarded as an important component of competitive advantage in the global economy. This chapter will therefore look at the sources of civil service traditions under the following headings:
• British influence;
• Independence;
• international developments.
Although our immediate focus is on the civil service, we are concerned here with all aspects of public service delivery, whether by civil servants, by other people on the public payroll or, in some cases, by people employed by private organisations performing a service for Irish citizens. As for a definition of the civil service, Dooney describes it as ‘the body of persons who are selected by the Civil Service Commission to serve, in a civil capacity, the organs of state as defined by the Constitution’ (1976:5). In 2004 the Public Appointments Service replaced the Commission and it is now the centralised provider of recruitment, assessment and selection services for most of the public services, but Dooney’s definition still remains appropriate.8
IRISH BUREAUCRATIC TRADITIONS: BRITISH INFLUENCE
According to Barrington, Ireland’s long experience of being governed as part of the United Kingdom has been the single most significant influence on its bureaucratic traditions (1980:31). Lee concurs with this assessment: ‘Irish public administration closely and consciously imitated the English model’ (1989:89). It is therefore important to note that the model referred to is a comparatively modern one.
In the nineteenth century it had become increasingly clear that the arrangements that had grown up in an ad hoc manner to meet the requirements of the English Royal Court, of developments in parliamentary scrutiny and, later still, the demands of British imperial expansion and major economic change were not working. Each state agency had its own internal administrative system and personnel were generally ‘chosen’ by purchase of office, or through patronage. The British civil service in its familiar, permanent, unified and politically neutral form dates only from the recommendations of the Northcote-Trevelyan Report of 1853.
The final catalyst for change in Britain was said to be the bureaucratic chaos manifest during the Crimean War (1854–6), but change in Ireland had its own impetus. According to McDowell (1964), the twenty-two Irish civil service departments employed about 4,700 civil servants in the mid-nineteenth century. As in London, the heads of departments had generally obtained their positions through patronage and loyalty, ‘and were usually active politicians, demonstrating the absence of a clear cut division between politicians and higher civil servants in the Irish administrative system’ (McDowell 1964:2–4). But as Garvin et al note:
The Irish state was completely rebuilt by the British Government in the decades after the Famine, and in many ways the present Irish state still bears the hallmarks of that birth. (2004:16)
The Northcote-Trevelyan Report and the resulting reforms came to represent a defining moment in the development of modern administrative practices (Drewry & Butcher 1988:46) and, as McManus notes, the reforms affected the Irish civil service as much as the British (1990:92). More than 100 years later the Report of the Public Services Organisation Review Group, 1966–1969 felt it still worthy of note that: ‘The British civil service had as a result of the reforms following the Northcote-Trevelyan Report ... been transformed from a patronage-appointed body to a service appointed by open competitions’ (1969:11). There were two significant consequences: first, the introduction of a clear grading system for the general civil service; secondly, the distinction that began to be made between intellectual and mechanical tasks. According to McCarthy:
The report codified the values of impartiality, integrity and staffing based on merit that have guided the work of career officials for 150 years in every corner of the world ... [It] also laid the basis for an administrative space from which career officials could make decisions relatively free of partisan political considerations. (2005:18)
Hughes (1998) credits the Report as the starting-point of the standard, worldwide model of public administration. Northcote-Trevelyan and the ensuing reforms established the notion of competitive, merit-based recruitment related to educational attainment—something that became central to Irish administration after Independence. Yet, while the merit recruitment principle represented a major advance, in the immediate Irish context it was compromised to some extent by the process used to fill some promotional positions. A civil service departmental head could nominate candidates for such posts and, according to McBride:
Nationalists maintained that in 1892 all departments, save two, were directed by officials who were at least sympathetic to the Unionists and that only one home ruler was at the head of a department.
(1991:11)
Nonetheless, the role of patronage had been reduced greatly, and over time recruitment and advancement by merit became firmly entrenched in Irish bureaucratic traditions.
As will be clear, virtually all of the reforms introduced in Britain and Ireland following Northcote-Trevelyan have a recognisably Weberian stamp; and the USA adopted similar practices with the passing of the Civil Service Commission Act 1883. However, this American reform—part of a wider programme introduced by President Chester Arthur—is notable in this context for its further codification of the idea of political neutrality. For US reformers, who were focusing on ‘Tammany Hall’ political corruption and waste,9 the notion of good government was linked to the complete separation of ‘politics’ and ‘administration’. This principle was embodied in the so-called Wilsonian dichotomy and it has underpinned all attempts made at improving public service effectiveness throughout most of the last century in the USA (Waldo 1984; Rohr 2002; Wamsley & Wolf 1996). This explicit division had been deemed vitally necessary in the interests of probity and accountability in the running of the state.
Of course, the British reforms also asserted the separation of politics from administration in that they encouraged career bureaucrats to serve the different political masters under whom they operated from time to time with equal efficiency. This idea of administrative impartiality remains central to the self-image of Irish civil servants. It must also be noted, however, that the Wilsonian notion of ‘neutral competence’ is—as Weber would have recognised—a counsel of perfection, since it is impossible to ignore the inevitable overlaps between the business of politics and the administrative function:
A close reading of the literature reveals that neutral competence has become an ambiguous concept ... Although neutral competence is a highly relevant doctrine in some administrative contexts, it is difficult to reconcile with the goal of political responsiveness in areas where bureaucrats are called upon to exercise political discretion.
(West 2005:147)
Civil servants cannot avoid bringing their political opinions to play in the exercise of their functions and, depending on their level of discretion, these views inevitably influence the public’s experience of government. Whatever about that, what the British handed on to the Irish civil service was non-partisanship, respect for the democratic mandate of elected politicians and, in the final resort, full obedience to the wishes of the government of the day.
IRISH BUREAUCRATIC TRADITIONS: INDEPENDENCE
The apolitical structures of the state, the meritocratic nature of recruitment and advancement, the discipline of the army and the newly enacted Civil Service Commission [were] arguably the most important long-term achievements of the post-revolutionary settlement.
(Regan 2001:216)
British rule over the larger part of Ireland effectively ended with the breakdown of constitutional politics after Sinn Féin’s victory at the 1918 general election. This was followed by a protracted period of armed insurgency against the imperial power. In December 1921, after lengthy negotiations, the Anglo-Irish Treaty providing for the Independence of the Irish Free State (IFS) was finally concluded. The IFS was to be constituted of twenty-six of the existing administrative counties, i.e. excluding those six of the nine Ulster counties which by then made up Northern Ireland. The Treaty’s provisions were highly contentious, caused a split in republican ranks and led to a bitterly fought civil war in which many more died than in the revolt against British rule. In terms of the operation of the civil service, however, little changed. Indeed, Komito typifies the Independence of the IFS as ‘more a change in regime than a revolution’. He goes as far as to suggest that there was in fact little popular demand for total independence:
Increased local autonomy ... would have satisfied most people. It is thus not surprising that Irish independence was not accompanied by major social or economic transformations, although some of the leaders wanted such change ... The new state carried on in much the same way as the previous British administration; what had changed was the rhetoric ... [The] new government could have purged the bureaucracy ... and given jobs to their own supporters. Instead, most officials were retained, and so the administration of government remained separate from politics. These were all crucial junctures; Irish politics remained conservative, stable, and constitutional as a result.
(Komito 1985)
The transfer of civil service functions to the IFS came into general effect on 1 April 1922; an important indicator of continuity is that 98.9 per cent of civil servants under the new dispensation had joined under the British regime (McManus 1990:93). The religious make-up of the civil service also remained almost unchanged, a fact that further highlighted the stability of the Free State:
The position of minorities ... in civil administration was secure. The top fortynine officials who transferred ... were about evenly divided between Catholics and Protestants, perhaps with the Catholics holding a slight majority. The professional staff of some sixteen hundred positions was also about evenly divided, perhaps with Protestants enjoying a slight majority. The rank and file positions were largely held by Catholics.
(McBride 1991:310)
Civil servants schooled in the British tradition rather enjoyed the ambiguity that surrounded their position as regards having influence on the course of events. On the other hand, it is clear that senior civil servants and other non-politicians made an important contribution to the politics of the new State:
There were other elites [apart from government ministers] within the regime— civil servants, soldiers, legal advisers ... all of whom influenced policy and should be seen as forming extended and less recognisable elites within what might be termed the [pro-Treaty] establishment. The non-political nature of many of these extra-elites at times makes their more subtle contributions difficult or impossible to identify. This remains especially true in the case of the senior civil servants in the early years of the new state.
(Regan 2001:82)
Perhaps in deference to the ideals of neutrality and non-partisanship, civil servants seem to have had only limited involvement in the fight for Independence; the great majority resisted taking an active role in politics even during this turbulent period. Nevertheless, as a result of the open recruitment practices for the lower grades since the 1870s, civil service opinion was inevitably in tune with prevailing nationalist sentiment. MacCarthaigh suggests that:
... despite the political mood in 1922, which was to distance the state from all things British, it was never in doubt that the Irish Free State would adopt a form of representative parliamentary government ... There was a strong conservative strain in the Irish revolutionary leadership and the experience of Westminster politics and administration had deep roots in Ireland.
(2005:63)
In institutional terms this meant a parliamentary system with two houses: Dáil and Senate. It also meant that Ireland managed to avoid an administrative vacuum post-Independence—to all intents and purposes, the Irish wing of the British civil service machine was simply subsumed as the Free State’s system of administration. The Commission of Inquiry into the Civil Service, 1932–1935: Final Report noted that the IFS had taken over an already fully fledged civil service and that ‘under changed masters the same main tasks of administration continued to be performed by the same staffs on the same general lines of organisation and procedure’ (1935:3). Thus the dominant characteristic of this new Irish bureaucracy in the Free State was continuity. Somewhat ironically it was the fledgling statelet in Northern Ireland, still part of the United Kingdom, which was required to create new administrative structures (see Buckland 1981 and Cradden 1998). In the IFS the British legacy meant a civil service that:
• was organised on hierarchical, bureaucratic principles;
• provided a limited range of services as a direct provider;
• adhered to the idea that political and administrative matters could be separated;
•
• considered itself a special form of administration, requiring a professional Weberian bureaucracy, employed for life, with the ability to serve all political masters equally.