Cover
Title
Dr. Jason Profetto personifies the ideal doctor. He’s smart, compassionate, and innovative. He gives his patients more than medicine; he gives humanity. He teaches residents and students, builds his community, and keeps strong ties with the generation of physicians ahead of him.
In all of this, Dr Profetto takes time to see things that most of us ignore. He stops. He thinks. He allows himself to be changed for the better and then shares that with the rest of us. Listen, learn, and enjoy.
—Dr. Shawn Whatley, President, Ontario Medical Association
It has been a pleasure working with Dr. Profetto for the last ten years. He is an enthusiastic, passionate, professional, approachable, and lighthearted colleague. Dr. Profetto is an excellent educator who creates a comfortable and pleasant environment for his students and colleagues.
It will be extremely beneficial to share and enlighten readers with the experiences of such an outstanding medical professional.
—Dr. Vian Mohialdin, Clinical Skills Teacher, McMaster University
I have known Jason for more than ten years, from his early beginnings as a medical student, to becoming the Chair of Clinical Skills for the MD Program. In the Trenches is a wonderful book that illustrates the life experiences of a practicing family physician. Each chapter provides stories to the reader on how Jason has surpassed obstacles, helped others, and became an overall exceptional physician to his patients and teacher to his students and residents.
—Dr Ari Shali, Former Clinical Skills Chair, McMaster University, Department of Pathology
Have you ever wondered what it’s like to have the best job in the world, a Family Physician? Dr. Jason Profetto, an important leader in medical education and medical politics, gives an insider’s view into this fascinating world. Whether you are a patient, a clinician, or dream of being a clinician, this book will give you some unique insights.
—Scott Wooder, MD, CCFP, Past President, Ontario Medical Association
When Jason was a medical resident, he was keen to teach students and was persistent in creating a niche for resident teaching in Niagara. He soon developed a better way to do the teaching, and since graduating has become faculty; now his better way is the McMaster way. Jason continues to be a leader in medical education at McMaster. These stories and the lessons in them will help us better understand both our healers and the human condition.
—Dr. Karl Stobbe, Former and Inaugural Assistant Dean of the Niagara Regional Campus, McMaster’s Medical School
Having had the pleasure of working with Dr. Profetto over the past few years, I have come to know that his mind never stops, that he has a seemingly unending pursuit of knowledge. At a very early stage of his professional career, he has realized the importance not only of the doctor-patient relationship, but also the outside influences that impact this from office efficiencies to political decisions. Patients have told me how lucky they feel to have him as their physician. As one of his peers, I admire his critical thinking and innovative ideas. He makes me strive to be a better physician. The future of primary care is in fabulous hands with such forward-thinking and dedicated physician as Dr. Profetto.
—Dr. Monica DeBenedetti, MD, CCFP President, Hamilton Family Health Team
Copyright © 2017 Jason Profetto
First published in Canada by I C Publishing 2017
All rights reserved. The use of any part of this publication reproduced, transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, or stored in a retrieval system, without the prior written consent of the publisher is an infringement of the copyright law. Your support of the author’s rights is appreciated.
Library and Archive Canada Cataloguing in Publication
In the Trenches: The Daily Grind of Family and Academic Medicine
Issued in print and electronic formats
ISBN (paperback): 978-1-927952-75-7
Although the author and publisher have made every effort to ensure that the information in this book was correct at press time, the author and publisher do not assume and hereby disclaim any liability to any party for any loss, damage or disruption caused by errors or omissions, whether such errors or omissions result from negligence, accident, or any other cause.
Publishing: I C Publishing
Printed in Canada
I dedicate this and all my work
to my beautiful children,
Valencia and Alessandro,
and to my wife, Laura.
Table of Contents
Foreword
Preface
Message from contributing author, Dr. Emily Dewhurst, MD
Chapter 1 — It Ain’t Easy
Chapter 2 — In the Beginning
I Just Want to Get Checked
Chapter 3 — Just Starting
Chapter 4 — Early Rotations
Chapter 5 — Resilience
Far Too Pretty
Chapter 6 — Applying, Again
Chapter 7 — Why I Chose Family Medicine
Chapter 8 — A Walk in Africa
Chapter 9 — A Visit to Remember
Chapter 10 — Time, Or Lack Thereof
Chapter 11 — The Daily Grind
Begging for Water
Chapter 12 — The Mix of Good and Bad
Chapter 13 — The Curious Case of Weight Loss
Chapter 14 — The Return Visit
Chapter 15 — A Few Zs
The Code
Chapter 16 — A Forgiving Patient
Chapter 17 — The Suicidal Decline
Chapter 18 — The Insurance Conundrum
Scars
Chapter 19 — My First Reference Letter Request
Chapter 20 — Saying NO
Chapter 21 — The Power of Reception
Miracles
Chapter 22 — We Learn
Chapter 23 — Survival of the Fittest?
Chapter 24 — Your Body: Fitness and Nutrition
Is There a Doctor on the Plane?
Chapter 25 — The Fear of Advil®
Chapter 26 — Putting Pen to Paper
Chapter 27 — Stupid-Stition
Chapter 28 — Elementary School and Being a Doctor
Chapter 29 — The Road to Soccer
Chapter 30 — Evaluation
Chapter 31 — The Unprofessional Student
Is This a Fournier’s?
Chapter 32 — The Apple Delivery
Chapter 33 — Taking Advice
Chapter 34 — The Battle of Spirituality
Chapter 35 — Cancer
The Cost
Chapter 36 — A Father’s Experience
Chapter 37 — Breast Is Not Best
Chapter 38 — Aging, Medications, and Falls
Chapter 39 — As Long as It’s Healthy
Chapter 40 — The So-Called Penicillin Allergy
Chapter 41 — The Chromosome 2 Depletion
Turning Blue
Chapter 42 — Thank you Dr. B
Chapter 43 — That’s Sand
Chapter 44 — Clinical Skills: the Start and the Foresight
Chapter 45 — Being Shut Down
Chapter 46 — A Normal Daily Schedule
Chapter 47 — The Business Aspect
Chapter 48 — The Specialist
Chapter 49 — Stress and Disease
Chapter 50 — Dr. L’s Influence
Chapter 51 — The Other Side
Chapter 52 — Public Scrutiny
Chapter 53 — Vacation
Epilogue
Glossary of Terms
More About the Author by Mrs. Silvanna Profetto
Permissions
Publisher’s Note
Foreword
As a small-town family physician, I am fortunate to have a practice of patients that welcomed many students into their lives and experiences over the last seventeen years. A very few of the medical students and residents I have taught are memorable because of their lack of ability, their poor bedside manner, or their disinterest in the learning opportunities I provided. Many of them were intelligent, kind, and capable individuals who were a pleasure to work with yet blend together in a faceless haze. Some of these learners stand out for their bright personality, their keen interest in family medicine, their genuine compassion towards patients, and their enthusiasm for learning. Those superstars make it a joy to teach. Following their career paths keeps me engaged and optimistic about the future of medicine. Dr. Jason Profetto is notable among even the most exceptional learners, and his current book, In the Trenches, shows what an outstanding family physician he truly is.
I first met Jason ten years ago when he was a new and very stylishly dressed medical student; and I was a family physician in a small town eager to pass on my love for family medicine and the satisfaction this career can provide. Jason arrived early to clinic every day full of energy and charm with genuine excitement about the opportunity to learn medicine in a rural community. Jason put great effort into understanding the possibilities of a career in family medicine and trying to forecast his future career, interests, and family life.
Through the years I have watched Jason continue to impress and excel through medical school, family medicine residency, and into practice. I was not surprised to see that he set up a smooth-running practice surrounded by the family that is so important to him. No sooner had he entered practice than he joined McMaster faculty and began teaching, which is what he had been doing among his peers and juniors at every step along his training path. Jason’s strength in leadership and clear vision of successful medical education were evident from early days, and I was pleased to be involved in hiring him for his first junior leadership position at the medical school. Jason rapidly established himself firmly in a world where he was comfortable and talented, and he has climbed the ladder in medical education swiftly. As he has increased his influence over the teaching of future physicians, he has also increased his presence in leadership among his medical community and provincial organizations. When a difficult and contentious issue arises, I often find myself calling Jason to ask him about his opinion and understanding of the problem because I know he will be up to date, well informed, and decisive in his stand.
Jason’s very strengths are also sometimes his downfall. This dedicated doctor is too often popping in to the clinic to help out when he is on holidays or supposed to be away from the office. If you sit beside him in a meeting, you realize his phone never stops buzzing and he is usually carrying on at least four different text conversations, many related to patient care but also cute photo updates about his children that day, a few good-natured jabs at his brothers and sisters, and some checks in on sports scores from the many teams he follows. I have lost track of the number of times I have given him a lecture about setting boundaries, leaving the work to someone else, and walking away from the office from time to time. He tries to listen, he really does, but few other people will live up to the standards that Jason sets for himself, and so he continues to keep a close eye on so many of his projects.
In the Trenches is a brave and honest book as it provides a glimpse into the joys and challenges of medical school, family medicine, and the health-care system. Jason has never been one to make excuses for what does not work well in the system. He is usually the one shining a spotlight on the problem and then coming up with a creative way to address it. His opinions are strong and he is vocal; however, his advocacy comes from a place of genuinely wanting to leave the world, the health-care system, and each individual he encounters healthier from his presence. This book provides an inside look into one man’s path to choosing a career in medicine, some of the challenges he faced in training, and an honest and candid picture of the daily life of a doctor who seems to have it all. The sacrifices he makes, the rigor with which he lives his life, and the dedication he gives to everything from his exercise routine to his office set-up is evident as he allows us into his world.
By inviting Dr. Emily Dewhurst to collaborate on this project, Jason demonstrated the true teacher and student advocate that he is. We are fortunate that, through Emily’s writing, she allowed us in to the vulnerable, exciting, and terrifying places that medical students are required to inhabit. Through her recounting of stories, we see the transformation of a medical student from learner to professional, and see the struggles of being ushered into the health-care arena as a provider. She is bold and brave in exposing the challenges, the barriers, and both the excitement and heartache of medical school, and I hope her honesty allows us to improve the process and help future physicians learn from our experiences.
Jason’s honesty in the highs and lows of his career to date, the challenges he faces, the successes he has seen, and the room for improvements is unwavering. This is in complete harmony with who Jason is in all areas of his life. Devoted father, brother, husband, and son; committed teacher, administrator, and leader; dedicated physician, colleague, and employer. For all the good and the bad, those of us who are fortunate to care for patients, to teach future physicians, and to influence medical school directions are in a privileged position which we should not take for granted. Jason’s stories cause me to reflect on my career path, training experiences, and patient encounters that have profoundly shaped who I am today. I am thankful for these reminders and hope to never lose sight of the reasons I chose this road.
I was greatly touched when Jason approached me to write this foreword. It is a privilege to be a colleague of Jason’s and I have no doubt, as I watch his career grow and flourish, that the student has surpassed the teacher in knowledge and ability. As I have from the beginning, I continue to follow Jason’s career with joy, pride, and the optimism of knowing the world is a better place, and health care has a strong future because of physicians such as Dr. Jason Profetto.
Dr. Amanda Bell, MD, CCFP, FCFP
Assistant Regional Dean
Niagara Regional Campus
McMaster Medical School
August 2017
Preface
I am a doctor and I see patients, every day. I work in primary care, which essentially means that I am the primary point of contact. When individuals have a medical issue, they become a patient. When a patient needs a service, they require a medical system. When the medical system opens a door as a point of entry, a clinician awaits. That is where I come in. I am the clinician waiting … the doctor in the office … the doctor on call … the doctor in the trenches.
I once worked with a physician author back in medical school. It was an interesting experience to pick his brain about how (and why) he practiced medicine and also wrote books. When I asked him how he did it he said it was simple, “Every day for six months I spent fifteen minutes early in the morning writing. Six months later, I had an unedited manuscript.”
I’ve always wanted to write a book and felt like I had much to share. So I tried it, and it worked. I committed fifteen minutes every morning at 4 a.m. to writing, and did this every single day (work days, weekends, vacations, every day) for four consecutive months. In the end, I held a manuscript of 50,000 words.
Through my teaching experiences to date, I’ve also encountered many medical learners, students, and residents of all levels and from all walks of life, people who I thought would make excellent contributions to the book. One lady in particular, Emily, is an individual whom I’ve worked with often, and realized that she was perfect for this endeavour. She shared with me many thought-provoking perspectives on life and medicine. She amazed me. I knew then that she had to contribute to the book.
Emily, now a resident doctor in family medicine, was a former student of mine in multiple settings. I taught her at all levels during her medical school experience at McMaster University. She had scars on her arms which presumably were from previous self-harm incidents, and when I asked her if they were, our conversation bloomed.
Emily is very insightful, intelligent, and reflective. She was able to engage in dialogue about some fairly difficult and dark times in her past. Initially I think this proposition scared her, but after some nudging she agreed. Emily provided me with ten compelling chapters, and I am so fortunate that she did. Her thoughts and views are well articulated and you will find her insights, from the perspective of a medical student, scattered throughout the coming pages.
This book is about family and academic medicine. It’s a memoir of sorts with story-telling and reflection, as well as a slice of life advice. The stories are true and accurate, with patients’ particulars omitted of course. I talk about both positive and negative experiences and how they contributed to my growth and learning as a person while winding my way through the medical system. Some chapters are concise, others more detailed.
I encourage medical and non-medical people to read this book. It’s my hope it will shed light into our profession, and what we actually encounter on a daily basis. I should clearly state how fortunate I am to be in medicine, at the same time acknowledging how challenging the daily grind can be.
The title is a metaphor to describe what it feels like sometimes to walk a day in the shoes of a family and academic physician. I hope not to be overly cynical but rather honest, not jaded but genuinely reflective, not a pessimist but a realistic optimistic.
And finally I wish to thank my publisher, Sheri and I C Publishing, for their fantastic support and wise guidance in producing this final product. Without writing, my thoughts are merely collections in my mind, and without my publisher my writing is merely scribbles on paper.
Before you indulge, please remember that success is not a destination to be chosen. Rather, we shall choose, without any guarantee, to endure and overcome the struggles and endeavours that may or may not lead us to success. Always enjoy the process, not just the destination.
—Dr. Jason Profetto, MD, CCFP
Message from contributing author, Dr. Emily Dewhurst, MD
Embarrassment. Shame. Humiliation. Terror. Doubt. All of these emotions are ones that we shy away from. We suppress any thoughts coloured with such emotions, and banish them into the corners of our minds to gather dust, hoping they will eventually disappear. Sometimes these feelings reach out from the ignominy of those dark spots; cold, gritted hands that grasp and pull at the sunshine in our lives and threaten to snuff it out. But again, we suppress.
A classmate of mine was the first to mention the concept of dark spots to me. We were discussing an ethical dilemma in medicine, and she raised some thoughts that made her feel uncomfortable. She emphasized the importance of bringing the dark spots into the light, forcing them to be seen, to allow us to learn from ourselves. For if we do not shine a light on the darkness of our minds, how then can we grow?
Living in a mind that is tarnished by depression has forced me to simultaneously live in a swirling wind of dark spots and become an expert at suppressing them. After all, patients don’t want a doctor that can’t handle her own emotions. And clinical instructors don’t want a student with anxiety or scars all over her arms.
When I met Dr. Profetto, and he asked so openly and unashamedly about my experiences with self-harm, I was surprised to feel so refreshed. To have a mentor that would not judge me for my struggles, but continue to teach and encourage me to grow as a clinician, was life altering. Dr. Profetto helped me to transform this darkness into a guiding light for patients struggling with similar issues.
At first, I was hesitant to write a contribution to this book. Once my chapters were written I even toyed with the idea of publishing anonymously. But then, who would I be? What would the purpose of these chapters be? We all have dark spots. I hope that reading about mine will crack open the cobwebbed doors of your mind and shed some light on yours.
CHAPTER 1
It Ain’t Easy
A female patient of mine came to see me one morning at 7:30 a.m. to discuss fatigue (I sometimes start appointments that early if it is convenient for my patients). Essentially the long and short of it, she was tired and gaining weight. My initial thoughts? Functional: She doesn’t have a medical issue per se, but rather she had a functional problem.
Functional problems rule the medical world, but what are they? Simple really … they arise out of a patient’s lifestyle (mainly) that is causing a concern. Think about an individual’s lifestyle; their patterns of sleep, nutrition, exercise level, stress, work or school schedules, family, etc. These are prominent pieces of our lives that affect us and how we feel. Not enough sleep? Too little exercise? Eating poorly? Arguments with your spouse? Foggy … Weight gain … Stress … They’re all functional problems.
Statistically, many individuals, especially those who are middle-aged or older, are more likely to have a functional problem, and that is exactly where I started; or at least where my mind started. I haven’t even described the point at which I started to speak to my patient, so I hope you appreciate just how complex the thought process is during an observation to determine why a patient initially comes in. That is why it’s paramount to first listen to an individual before a doctor begins to make deductions, with potential bias, cognitive distortion, and error.
After some further discussion I successfully determined that she was otherwise completely well; no respiratory, cardiac, gastrointestinal, or genitourinary signs or symptoms that would make me worry. We did blood work to look at the different medical causes of her fatigue, with normal results. I completed several physical exams; normal. She followed up to see me and repeat testing and blood work were carried out—again normal.
I advised her that the issues were mainly functional; she was stressed, sleeping poorly, not eating properly, and needed to start exercising more.
Three months later she returned to see me because now her right arm is tingling. The fatigue she noted was still there and perhaps worse. A neuron in the back of my brain was also tingling and a flag went up. Did I consider neurological causes? Nope.
One week later, a MRI of my patient’s brain showed multiple white matter lesions, suggestive of a demyelination problem. In this instance, it was MS. Even worse, I missed it. Let’s get this correct; I dismissed it.
What’s the point of such an incriminating story? Simple: It ain’t easy. This whole game of “playing doctor” is challenging and complex, especially as a front-line clinician. So why does one wish to get into this field to begin with? That is where we go next … back to the beginning.
CHAPTER 2
In the Beginning
My father is a physician, a family doctor. He graduated from McMaster’s medical school in 1983, and went to complete further training in a family medicine residency program. Thirty years later, he is still practicing. Some call this commitment, others discipline, and most recently I think the scholars are agreeing on grit as the overarching theme for such success.
The running joke in my family is that my mother is the brilliant one, and while my father is still quite smart, he is the beloved “donkey” because he is such a hard worker. I don’t think my mother has ever had her IQ tested, but I can quite confidently tell you that it’s at least two standard deviations above the mean, when compared to others in North America. I believe three standard deviations above the means is what constitutes a genius, and she is probably pretty close to that.
That said, I’ve always thought about being a doctor too. In elementary school, it was a far-stretched aspiration, but an aspiration nonetheless. It wasn’t until the latter part of high school though that my ambitions started to materialize. Then I really began to look at medicine more closely as a career and started to plan my road ahead. I think this is a valuable point to highlight; our future goals are never guarantees, yet reflect what we are capable of doing by putting in place the appropriate and logical steps in order to optimize our chances and create opportunities. Then, if and when an opportunity should arrive, it is at this point that we try to solidify our goals and successfully complete the application cycle.
As I neared the end of high school, I thought about the different potential undergraduate degrees I would pursue to facilitate my path to medicine. It was incredible really (and still is to the present day) how often poor advice is provided from those who have gone through university to those wishing to apply.
I was particularly interested in anatomy, human physiology, and sport. After a bit of research, the program which provided the most for these areas of science, in my opinion, was kinesiology. So I decided to pursue kinesiology as an undergraduate degree prior to applying to medicine.
I remember vividly the day that our high school class found out which university programs we were accepted to and would be pursuing in the following academic year. When I told my friend, Evelyn, that I would be entering kinesiology at McMaster, she looked disappointed and told me, to which I quote, “Ah Jason, kinesiology isn’t a good degree; you can’t do anything with it afterwards.”
For a moment I felt dejected, yet motivated simultaneously. Firstly, why would someone actually say that to me? I could never imagine saying that to someone else. Personally, I would rather be positive and encouraging. Secondly, I loved the comment and embraced the criticism. I thought to myself, finally, a chance to prove others wrong.
I Just Want to Get Checked    by Emily
It’s funny and also quite intimidating when patients use phrases such as “Well, I just wanted to get checked.” They have a concern regarding their health and they present it to their physician with the goal of either having a problem fixed or of relieving their anxiety. There have been a great number of times during my medical education that I have examined a patient and truly had no idea what I was looking at or feeling. Just a quick look in the ear and I’m supposed to say, yep, looks great, that is definitively a normal tympanic membrane (eardrum). This I say when I have seen maybe thirty tympanic membranes in my short time as a clinical clerk.
I often worry about my limited experience when I think about my eventual transition from clinical clerk, to resident, and onwards to independent physician. Over the years I am sure that I will gather the useful knowledge which will allow me to competently assess my patients and address most of their concerns. But what about those pieces of knowledge that seem to slip through the cracks, the ones that I definitely should know at my level of training, but just don’t? Surely I’m not the only person to experience this phenomenon. Surely there are some doctors out there who just don’t know how to examine a tympanic membrane, but do so anyway, confident on their quick glance that it looks normal enough.
So I come back to the idea of “just getting checked.” I hear this so often from patients, “I’d like a full blood work-up, just to check,” or “Can you do a full physical examination, just to check?” I find it challenging to explain to patients that my full physical examination is still not all that comprehensive. In fact, some physicians use portions of the physical examination as more of a therapeutic tool than a diagnostic one. Even if we aren’t looking for something specific, patients actually feel more satisfied with their visit to the physician when we physically touch them, simply because we have checked.
But what about those things we don’t cover on a general physical examination? What are we inevitably missing, or frankly not looking for, that our patients are falsely reassured about?
CHAPTER 3
Just Starting
In 2006, I started at McMaster’s medical school, at which time a man named Michael G. DeGroote gave the school millions of dollars. So the school was renamed after him: The Michael G. DeGroote School of Medicine, McMaster University. Too complicated … I prefer McMaster’s medical school.
McMaster is innovative. It is the home of evidence-based medicine, problem-based and self-directed learning. We have limited exams and lectures and focus on newer, more creative ways to learn and retain information.
What I found more interesting about medical school though was not related to the academic rigor involved in doing well, but rather how complex and difficult some of my fellow student colleagues were. I witnessed first-hand the overly competitive, anti-altruistic, and at times, contemptuous manner with which students treated one another. How could we have worked so hard to come so far and yet even at this successful destination, we still didn’t truly appreciate the value and role of collegiality and collaboration?